American Express - Degraded performance

Incident Report for Tink providers UK

Resolved

This incident has been resolved.

Posted Nov 05, 2026 - 06:21 GMT

Investigating

We are currently investigating an issue with AMEX.
-Affected users: 40%
- Affected flow: Background Refresh flow , Manual refresh
- Start Time: 05/11/2026 03:22 GMT
- Bank side error: 500 error code on the Accounts, Transactions endpoint
- Provider name: uk-americanexpress-ob

Posted Nov 05, 2026 - 05:29 GMT

This incident affected: American Express.