NatWest | Open Banking | Partial outage affecting Account Information and Payment Initiation

Incident Report for Tink providers UK

Resolved

The issue has been resolved. We apologize for this inconvenience.
Posted Oct 20, 2026 - 17:25 BST

Identified

We have identified the issue and we will update when a significant change to the situation occurs.

- Affected users: 80%
- Affected flow: Manual authentication, On-demand Refresh, Background Refresh, Payment Initiation flow
- Start Time: 20/10/2026 13:04 BST
- Bank side error: 500 error from the Authentication [POST /account-access-consents] endpoint.
- Provider name: uk-ulster-oauth2, uk-natwest-oauth2, uk-rbs-oauth2
Posted Oct 20, 2026 - 14:00 BST
This incident affected: NatWest.