Nationwide | Open Banking | Major outage affecting Payment Initiation

Incident Report for Tink providers UK

Resolved

We experienced a major outage for Nationwide between 20/10/2026 14:00 BST and 20/10/2026 14:38 BST.

Affected users: 100%
Affected flow: Payment Initiation flow
Start Time: 20/10/2026 14:00 BST
End Time: 20/10/2026 14:38 BST
Bank side error: Payments remain stuck in PDNG status and do not reach a final state
Provider name: uk-nationwide-oauth2

Performance has since returned to normal. We apologize for the inconvenience.
Posted Oct 20, 2026 - 15:08 BST
This incident affected: Nationwide.