American Express - Degraded performance Account Information

Incident Report for Tink providers UK

Resolved

- Affected users: 18%
- Affected flow: refresh-manual, auto-refresh
- Start Time: 2025-10-11 21:01 CEST
- End Time: 2025-10-11 21:03 CEST
- Bank side error: 500 error responses when fetching account data
- Provider name: uk-americanexpress-ob

Performance has since returned to normal. We apologize for the inconvenience.
Posted Oct 11, 2025 - 21:41 BST
This incident affected: American Express.