Natwest group - Major outage

Incident Report for Tink providers UK

Resolved

We experienced an issue with Natwest group providers. Performance has since returned to normal. We apologize for the inconvenience.

- Affected users: 100%
- Affected flow: Manual authentication | On-demand Refresh | Background Refresh | Payment Initiation | Variable Recurring Payments
- Start Time: 23.06.2026 20:31 BST
- End Time: 23.06.2026 20:36 BST
- Bank side error: 503 responses from multiple endpoints
- Provider name: uk-natwest-oauth2, uk-rbs-oauth2, uk-ulster-oauth2, uk-couttsandco-ob
Posted Jun 23, 2026 - 21:01 BST
This incident affected: Coutts & Co, NatWest, Royal Bank of Scotland, and Ulster Bank.