Virgin Money Standalone - Major outage

Incident Report for Tink providers UK

Resolved

The issue has been resolved. We apologize for this inconvenience.
Posted Jan 14, 2026 - 16:06 GMT

Investigating

We are currently investigating an issue with Virgin Money Standalone.

- Affected users: 100%
- Affected flow: Manual authentication
- Start Time: 13/01/2026 07:30 CET
- Bank side error: Bank Logging page fails
- Provider name: uk-virginmoney-standalone-ob

Virgin Money Personal uk-virginmoney-ob is not affected.
Posted Jan 14, 2026 - 13:32 GMT
This incident affected: Virgin Money.