HSBC - Degraded performance

Incident Report for Tink providers UK

Resolved

We experienced degraded performance :
-Affected users: 70%
-Affected flow: AIS/PIS
-Start Time: 27/10/2026 10:36 BST
-End Time: 27/10/2026 10:52 BST
-Bank side error: Token endpoint unavailable
-Provider: uk-hsbc*, uk-firstdirect*, uk-markandspancer*

Performance has since returned to normal. We apologize for the inconvenience.
Posted Oct 27, 2026 - 11:28 GMT
This incident affected: HSBC.