Royal Bank of Scotland - Major Outage

Incident Report for Tink providers UK

Resolved

We experienced an issue with Royal Bank of Scotland. Performance has since returned to normal. We apologize for the inconvenience.

- Affected users: 95%
- Affected flow: Manual authentication | Payment Initiation flow
- Start Time: 2025-03-29 20:30 CET
- End Time: 2025-03-29 21:35 CET
- Bank side error: Users who were sent to the bank's login website were instantly redirected back to Tink Link, causing the cancellation.
- Provider name: uk-rbs-oauth2

Posted Mar 29, 2025 - 21:35 UTC

This incident affected: Royal Bank of Scotland.