Santander | Open Banking | Partial outage affecting Account Information and Payment Initiation

Incident Report for Tink providers UK

Identified

We have identified the issue and we will update when a significant change to the situation occurs.

- Affected users: 75%
- Affected flow: Manual authentication | On-demand Refresh | Background Refresh | Payment Initiation | Variable Recurring Payments
- Start Time: 25.09.2026 11:35 BST
- Bank side error: server_error callbacks and 500 responses from multiple endpoints
- Provider name: uk-santander-ob, uk-santander-business-ob, uk-santander-corporate-ob
Posted Sep 25, 2026 - 14:48 BST
This incident affects: Santander.