Vanquis | Open Banking | Major outage affecting Account Information

Incident Report for Tink providers UK

Resolved

This incident has been resolved.
Posted Apr 28, 2026 - 08:54 BST

Identified

We have identified the issue and we will update when a significant change to the situation occurs.

- Affected users: 100%
- Affected flow: On-demand Refresh | Background Refresh
- Start Time: 27.04.2026 12:08 BST
- Bank side error: Timeouts responses from the /balances endpoint
- Provider name: uk-vanquis-ob
Posted Apr 27, 2026 - 12:32 BST
This incident affected: Vanquis.