Vanquis - Major Outage

Incident Report for Tink providers UK

Resolved

This incident has been resolved.
Posted Apr 13, 2026 - 13:10 BST

Investigating

We are currently investigating an issue with Vanquis.

- Affected users: 90%
- Affected flow: On-demand Refresh | Background Refresh flow
- Start Time: 12.04.2026 00:50 BST
- Bank side error: Timeouts from the /balances endpoint
- Provider name: uk-vanquis-ob
Posted Apr 12, 2026 - 06:23 BST
This incident affected: Vanquis.