Virgin Money OB - Major outage
Incident Report for Tink providers UK
Resolved
This issue has been resolved. We apologize for the inconvenience.
Posted Nov 20, 2024 - 14:50 UTC
Identified
- Affected users: ~90%
- Affected flow: manual refresh, background refresh
- Start Time: 2024-11-19 20:16:00 CET
- Bank side error: we are seeing 500s on many requests leading to partial requests
- Provider name: uk-virginmoney-ob, uk-virginmoney-standalone-ob
- level: major outage
Posted Nov 19, 2024 - 20:19 UTC
This incident affected: Virgin Money.
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